Zoho CRM
Zoho CRM
TA Score
8.5

Top Zoho CRM Features

What are the Best Zoho CRM Features?


Customer Management

  • Case Management
  • Pipeline Management
  • Territory Management

Lead Management

  • Lead Generation

Reporting & Analytics

  • Application Performance Monitoring (APM)
  • Service Analytics
  • Forecasting
  • Web Analytics
  • Dashboard
  • Data Analytics

Supported Channels

  • Social Media

Language & Speech

  • Translations

Inventory Management

  • Item Tracking & Traceability

Customizable Items

  • Custom Fields
  • Custom Templates
  • Custom Layouts

Collaboration Tools

  • Team Calendar

File Management

  • File Sharing
  • File Transfers
  • Version Control

Drag-and-Drop Builders/Designers

  • Campaign Builder

Systems/Administrative

  • Storage
  • Sandbox
  • Multiple Currencies

Data Management

  • Data Retention

Cybersecurity Features

  • Data Security

Integration Options

  • APIs
  • Webhooks

Third-Party Integrations

  • WhatsApp
  • Slack
  • Dropbox
  • Canvas
  • MailChimp
  • Google Ads

Google Workspace

  • Gmail

Compliance Accreditations

  • GDPR

Supported Technologies

  • Artificial Intelligence (AI)

After-Sales Service

  • Phone Support
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