SugarCRM vs. Zoho CRM: Which is Best? - TopAdvisor

SugarCRM vs. Zoho CRM: Which is Best?

SugarCRM vs. Zoho CRM Best Overall: SugarCRM

In our comparison of SugarCRM vs. Zoho CRM, SugarCRM is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

SugarCRM Quick Info
TA Score:
8.7
Pricing Score:
8.0
Feature Score:
8.2
Usability Score:
8.2
Company Size:All Sizes
Platforms:
Zoho CRM Quick Info
TA Score:
8.5
Pricing Score:
8.2
Feature Score:
7.8
Usability Score:
7.8
Company Size:All Sizes
Platforms:

Pricing

SugarCRM Pricing
Sell
$49
per user / per month
Serve
$80
per user / per month
Enterprise
$85
per user / per month
Market
Contact Us
Zoho CRM Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

SugarCRM Features
  • Customer Profiling
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Subscription Management
  • Complaint/Feedback Management
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Attribution
  • Lead Nurturing
  • Campaign Orchestration
Zoho CRM Features
  • Customer Profiling
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Subscription Management
  • Complaint/Feedback Management
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Attribution
  • Lead Nurturing
  • Campaign Orchestration

Alternatives

SugarCRM Alternatives
8.7
8.5
Zoho CRM Alternatives
8.7
8.5
Add to Compare

Add suggested to comparison

SugarCRM vs. Zoho CRM: Detailed Comparison

SugarCRM vs. Zoho CRM Best Features & Functionality: SugarCRM

SugarCRM vs. Zoho CRM both offer a strong set of features and functionality including Customer Management, Lead Management, Campaign Management, Reporting & Analytics, Workflow Automation, Supported Channels, Campaign Types, Accounting Features, Customizable Items, Drag-and-Drop Builders/Designers, Reminders/Alerts, Systems/Administrative, Integration Options, Microsoft 365, Google Workspace, Help Desk Features, Limits, Supported Technologies. In our feature comparison of SugarCRM vs. Zoho CRM, SugarCRM offers more of the most popular features and tools than Zoho CRM.

SugarCRM vs. Zoho CRM Best Pricing: Zoho CRM

In our pricing comparison of SugarCRM vs. Zoho CRM, Zoho CRM's pricing starts at N/A/month and is more affordable compared to Zoho CRM's starting cost of N/A/month.

SugarCRM vs. Zoho CRM Best Usability: SugarCRM

Our comparison of SugarCRM vs. Zoho CRM shows that SugarCRM scores higher in usability for meets requirements, learning curve, setup & support, quality of support. Zoho CRM scores higher in ease of use, ease of admin, but SugarCRM has the best scores overall for system usability.

The right software for your business

Get your personalized recommendations now.