SugarCRM vs. Zendesk Sell: Which is Best? - TopAdvisor

SugarCRM vs. Zendesk Sell: Which is Best?

SugarCRM vs. Zendesk Sell Best Overall: SugarCRM

In our comparison of SugarCRM vs. Zendesk Sell, SugarCRM is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

SugarCRM Quick Info
TA Score:
8.7
Pricing Score:
8.0
Feature Score:
8.2
Usability Score:
8.2
Company Size:All Sizes
Platforms:
Zendesk Sell Quick Info
TA Score:
8.2
Pricing Score:
7.7
Feature Score:
7.5
Usability Score:
7.9
Company Size:All Sizes
Platforms:

Pricing

SugarCRM Pricing
Sell
$49
per user / per month
Serve
$80
per user / per month
Enterprise
$85
per user / per month
Market
Contact Us
Zendesk Sell Pricing
Sell Team
$20
per user / per month
Sell Growth
$49
per user / per month
Sell Professional
$99
per user / per month
Sell Enterprise
$150
per user / per month

Features

SugarCRM Features
  • Customer Profiling
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Subscription Management
  • Complaint/Feedback Management
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Attribution
  • Lead Nurturing
  • Campaign Orchestration
Zendesk Sell Features
  • Customer Profiling
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Subscription Management
  • Complaint/Feedback Management
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Attribution
  • Lead Nurturing
  • Campaign Orchestration

Alternatives

SugarCRM Alternatives
8.7
8.5
Zendesk Sell Alternatives
8.7
8.5
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SugarCRM vs. Zendesk Sell: Detailed Comparison

SugarCRM vs. Zendesk Sell Best Features & Functionality: SugarCRM

SugarCRM vs. Zendesk Sell both offer a strong set of features and functionality including Customer Management, Lead Management, Campaign Management, Reporting & Analytics, Workflow Automation, Supported Channels, Campaign Types, Accounting Features, Customizable Items, Drag-and-Drop Builders/Designers, Reminders/Alerts, Systems/Administrative, Integration Options, Microsoft 365, Google Workspace, Help Desk Features, Limits, Supported Technologies. In our feature comparison of SugarCRM vs. Zendesk Sell, SugarCRM offers more of the most popular features and tools than Zendesk Sell.

SugarCRM vs. Zendesk Sell Best Pricing: Zendesk Sell

In our pricing comparison of SugarCRM vs. Zendesk Sell, Zendesk Sell's pricing starts at $20/month and is more affordable compared to SugarCRM's starting cost of $49/month.

SugarCRM vs. Zendesk Sell Best Usability: SugarCRM

Our comparison of SugarCRM vs. Zendesk Sell shows that SugarCRM scores higher in usability for learning curve, setup & support, quality of support. Zendesk Sell scores higher in ease of use, meets requirements, ease of admin, but SugarCRM has the best scores overall for system usability.

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