To accommodate the demands and interests of businesses, ServiceDesk Plus offers a variety of price levels for small-scale to larger-scale organizations. The pricing plans are separately provided for cloud-based and on-premise categories. Both the groups have three pricing plans which are: Standard, Professional and Enterprise.
For the Cloud-based plans, the Standard plan is priced at $10 per user. This plan provides essential features and functionalities to manage and streamline IT service desk operations. It is suitable for small to medium-sized businesses looking for a cost-effective solution.
The Professional plan, priced at $21 per user, offers advanced features and capabilities such as incident management, problem management, change management, and more. This plan is ideal for organizations that require a comprehensive IT service management solution.
For larger enterprises with complex IT environments, the Enterprise plan is available at $50 per user. This plan includes advanced ITIL-based features, asset management, project management, and other enterprise-grade functionalities.
Alternatively, organizations can choose the On-Premise deployment option. The Standard plan is priced at $120 per user, the Professional plan at $248 per user, and the Enterprise plan at $598 per user. The On-Premise plans offer the same features as their Cloud-based counterparts but provide more control and customization options.
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