Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
Ticket Assign
Ticket Tagging
Ticket Queuing
Ticket Linking
Ticket Routing
Ticket Transfer
Ticket Merge
Ticket Split
Ticket Rating
Agent Handoff
Agent Collision Detection
Issue Management
Ticket Lifecycle Management
Chatbots
Screen Sharing
Knowledge Base
Administrator Console
Agent Console
Centralized Console
Work Offline
Sandbox
Status Tracking
Dashboard
Voice
Chat/IM
SMS
Email
File Sharing
File Transfers
File Attachments
Softphone
Call Queue
Automatic Call Distribution (ACD)
IVR
Customer/Client Portal
Notes
Speech-to-Text
Custom Reports
Report Filters
Report Publishing
Report Builder
Database Maintenance
APIs
Google Analytics
Slack
HubSpot
Okta
Zapier
Trello
Gmail
Power BI
Course Library
Artificial Intelligence (AI)
Engaged
Price not provided by vendor
Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
Ticket Assign
Ticket Tagging
Ticket Queuing
Ticket Linking
Ticket Routing
Ticket Transfer
Ticket Merge
Ticket Split
Ticket Rating
Agent Handoff
Agent Collision Detection
Issue Management
Ticket Lifecycle Management
Chatbots
Screen Sharing
Knowledge Base
Administrator Console
Agent Management
Agent Console
Centralized Console
Work Offline
Sandbox
IT Change Management
Status Tracking
Dashboard
Voice
Chat/IM
SMS
Email
Contract Lifecycle Management
File Sharing
File Transfers
File Attachments
Softphone
Call Queue
Automatic Call Distribution (ACD)
IVR
Customer/Client Portal
Notes
Speech-to-Text
Custom Reports
Report Filters
Report Publishing
Report Builder
Database Maintenance
APIs
Google Analytics
Slack
HubSpot
Okta
Zapier
Trello
Gmail
Power BI
Course Library
Artificial Intelligence (AI)
Service Level Agreement (SLA)
Excellent
Price not provided by vendor
Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
