Top VanillaSoft Features

What are the Best VanillaSoft Features?

Phone System Features

Inbound Calling
Outbound Calling
Local Numbers
Softphone

Call Management & Administration

Call Transfer
Call Screening
Voicemail
Automatic Call Distribution (ACD)
Screenpops
Progressive Dialing
Predictive Dialing
Call Scripting

Call Routing Types

Event-Driven Routing
Queue-Based Routing

Supported Channels

SMS
Social Media

Reporting & Analytics

Dashboard
Call Analytics
Quality Monitoring
CX Analytics

Customizable Items

Custom Templates

Drag-and-Drop Builders/Designers

Campaign Builder

Systems/Administrative

Knowledge Base

Governance, Risk, & Compliance (GRC)

Quality Management

Course Management

Course Library

After-Sales Service

Phone Support
Email Support
Chat Support

Limits

Device Limit

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VanillaSoft

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Top VanillaSoft Features

What are the Best VanillaSoft Features?

Phone System Features

Call Management & Administration

Call Routing Types

Supported Channels

Reporting & Analytics

Customizable Items

Drag-and-Drop Builders/Designers

Systems/Administrative

Governance, Risk, & Compliance (GRC)

Course Management

After-Sales Service

Limits

Popular VanillaSoft Comparisons

Need help finding the right software?

Best VanillaSoft Alternatives

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