8x8 X Series vs. GoToConnect: Which is Best? - TopAdvisor

8x8 X Series vs. GoToConnect: Which is Best?

8x8 X Series vs. GoToConnect Best Overall: 8x8 X Series

In our comparison of 8x8 X Series vs. GoToConnect, 8x8 X Series is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

8x8 X Series Quick Info
TA Score:
8.8
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:
GoToConnect Quick Info
TA Score:
8.7
Pricing Score:
8.3
Feature Score:
7.9
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

8x8 X Series Pricing
X2
$24
per user / per month
X4
$44
per user / per month
GoToConnect Pricing
Basic
$27
per user / per month
Standard
$32
per user / per month

Features

8x8 X Series Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
GoToConnect Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial

Alternatives

8x8 X Series Alternatives
GoToConnect Alternatives
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8x8 X Series vs. GoToConnect: Detailed Comparison

8x8 X Series vs. GoToConnect Best Features & Functionality: 8x8 X Series

8x8 X Series vs. GoToConnect both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Language & Speech, Drag-and-Drop Builders/Designers, Supported Channels, Enhancements & Personalization, Collaboration Tools, Supported Technologies, File Management, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service. In our feature comparison of 8x8 X Series vs. GoToConnect, 8x8 X Series offers more of the most popular features and tools than GoToConnect.

8x8 X Series vs. GoToConnect Best Pricing: 8x8 X Series

In our pricing comparison of 8x8 X Series vs. GoToConnect, 8x8 X Series's pricing starts at $24/month and is more affordable compared to GoToConnect's starting cost of $27/month.

8x8 X Series vs. GoToConnect Best Usability: GoToConnect

Our comparison of 8x8 X Series vs. GoToConnect shows that GoToConnect scores higher in usability for learning curve, quality of support, ease of admin. 8x8 X Series scores higher in ease of use, meets requirements, setup & support, but GoToConnect has the best scores overall for system usability.

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