Cisco Webex vs. GoToConnect: Which is Best? - TopAdvisor

Cisco Webex vs. GoToConnect: Which is Best?

Cisco Webex vs. GoToConnect Best Overall: GoToConnect

In our comparison of Cisco Webex vs. GoToConnect, GoToConnect is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Cisco Webex Quick Info
TA Score:
8.4
Pricing Score:
7.8
Feature Score:
7.7
Usability Score:
7.7
Company Size:All Sizes
Platforms:
GoToConnect Quick Info
TA Score:
8.7
Pricing Score:
8.3
Feature Score:
7.9
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Cisco Webex Pricing
Price Range
Contact Us

* Vendor does not share prices.

GoToConnect Pricing
Basic
$27
per user / per month
Standard
$32
per user / per month

Features

Cisco Webex Features
  • Audio Conferencing
  • Video Conferencing
  • Streaming
  • Webinars
  • Split Meeting Rooms
  • Screen Sharing
  • Group Chat
  • Skills-Based Routing
  • Queue-Based Routing
  • Team-Based Routing
  • Location-Based Routing
  • Priority-Based Routing
  • Time of Day Routing
  • Last Agent Routing
  • ROI Reports
GoToConnect Features
  • Audio Conferencing
  • Video Conferencing
  • Streaming
  • Webinars
  • Split Meeting Rooms
  • Screen Sharing
  • Group Chat
  • Skills-Based Routing
  • Queue-Based Routing
  • Team-Based Routing
  • Location-Based Routing
  • Priority-Based Routing
  • Time of Day Routing
  • Last Agent Routing
  • ROI Reports

Alternatives

Cisco Webex Alternatives
GoToConnect Alternatives
Add to Compare

Add suggested to comparison

Cisco Webex vs. GoToConnect: Detailed Comparison

Cisco Webex vs. GoToConnect Best Features & Functionality: GoToConnect

Cisco Webex vs. GoToConnect both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Chat/IM Management, Remote Support Features, Drag-and-Drop Builders/Designers, Supported Channels, Enhancements & Personalization, Collaboration Tools, Appointments/Scheduling, Third-Party Integrations, Microsoft 365, Google Workspace, Adobe, Zoho, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of Cisco Webex vs. GoToConnect, GoToConnect offers more of the most popular features and tools than Cisco Webex.

Cisco Webex vs. GoToConnect Best Pricing: GoToConnect

In our pricing comparison of Cisco Webex vs. GoToConnect, GoToConnect's pricing starts at $27/month and is more affordable compared to GoToConnect's starting cost of $27/month.

Cisco Webex vs. GoToConnect Best Usability: GoToConnect

Our comparison of Cisco Webex vs. GoToConnect shows that GoToConnect scores higher in usability for learning curve, quality of support, ease of admin. Cisco Webex scores higher in ease of use, meets requirements, setup & support, but GoToConnect has the best scores overall for system usability.

The right software for your business

Get your personalized recommendations now.