GoToConnect vs. Phone.com: Which is Best? - TopAdvisor

GoToConnect vs. Phone.com: Which is Best?

GoToConnect vs. Phone.com Best Overall: GoToConnect

In our comparison of GoToConnect vs. Phone.com, GoToConnect is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

GoToConnect Quick Info
TA Score:
8.7
Pricing Score:
8.3
Feature Score:
7.9
Usability Score:
8.1
Company Size:All Sizes
Platforms:
Phone.com Quick Info
TA Score:
8.4
Pricing Score:
8.2
Feature Score:
7.7
Usability Score:
7.9
Company Size:All Sizes
Platforms:

Pricing

GoToConnect Pricing
Basic
$27
per user / per month
Standard
$32
per user / per month
Phone.com Pricing
Basic
Free
per phone number / per month
Plus
Free
per phone number / per month
Pro
Free
per phone number / per month

Features

GoToConnect Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
Phone.com Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding

Alternatives

GoToConnect Alternatives
Phone.com Alternatives
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GoToConnect vs. Phone.com: Detailed Comparison

GoToConnect vs. Phone.com Best Features & Functionality: GoToConnect

GoToConnect vs. Phone.com both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Chat/IM Management, Conferencing Capabilities, Drag-and-Drop Builders/Designers, Supported Channels, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Appointments/Scheduling, Third-Party Integrations, Microsoft 365, Google Workspace, Adobe, Zoho, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of GoToConnect vs. Phone.com, GoToConnect offers more of the most popular features and tools than Phone.com.

GoToConnect vs. Phone.com Best Pricing: Phone.com

In our pricing comparison of GoToConnect vs. Phone.com, Phone.com's pricing starts at Free/month and is more affordable compared to Phone.com's starting cost of Free/month.

GoToConnect vs. Phone.com Best Usability: GoToConnect

Our comparison of GoToConnect vs. Phone.com shows that GoToConnect scores higher in usability for ease of use, learning curve, ease of admin. Phone.com scores higher in meets requirements, setup & support, quality of support, but GoToConnect has the best scores overall for system usability.

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