HubSpot Service Hub vs. SugarCRM: Which is Best?

HubSpot Service Hub vs. SugarCRM: Which is Best?

HubSpot Service Hub vs. SugarCRM Best Overall: SugarCRM

In our comparison of HubSpot Service Hub vs. SugarCRM, SugarCRM is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

HubSpot Service Hub Quick Info
TA Score:
7.4
Pricing Score:
7.1
Feature Score:
6.9
Usability Score:
7.0
Company Size:All Sizes
Platforms:
SugarCRM Quick Info
TA Score:
8.7
Pricing Score:
8.0
Feature Score:
8.2
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

HubSpot Service Hub Pricing
Free Tools
Free
per user / per month
Starter
Free
per user / per month
Professional
Free
per user / per month
Enterprise
Free
per user / per month
SugarCRM Pricing
Sell
$49
per user / per month
Serve
$80
per user / per month
Enterprise
$85
per user / per month
Market
Contact Us

Features

HubSpot Service Hub Features
  • Customer Profiling
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Complaint/Feedback Management
  • Campaign Orchestration
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Attribution
  • Lead Nurturing
SugarCRM Features
  • Customer Profiling
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Complaint/Feedback Management
  • Campaign Orchestration
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Attribution
  • Lead Nurturing

Alternatives

HubSpot Service Hub Alternatives
8.7
8.5
SugarCRM Alternatives
8.7
8.5
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HubSpot Service Hub vs. SugarCRM: Detailed Comparison

HubSpot Service Hub vs. SugarCRM Best Features & Functionality: SugarCRM

HubSpot Service Hub vs. SugarCRM both offer a strong set of features and functionality including Customer Management, Lead Management, Campaign Management, Reporting & Analytics, Drag-and-Drop Builders/Designers, Workflow Automation, Supported Technologies, Supported Channels, Campaign Types, Accounting Features, Customizable Items, Reminders/Alerts, Systems/Administrative, Integration Options, Microsoft 365, Google Workspace, Help Desk Features, Limits. In our feature comparison of HubSpot Service Hub vs. SugarCRM, SugarCRM offers more of the most popular features and tools than HubSpot Service Hub.

HubSpot Service Hub vs. SugarCRM Best Pricing: SugarCRM

In our pricing comparison of HubSpot Service Hub vs. SugarCRM, SugarCRM's pricing starts at $49/month and is more affordable compared to SugarCRM's starting cost of $49/month.

HubSpot Service Hub vs. SugarCRM Best Usability: SugarCRM

Our comparison of HubSpot Service Hub vs. SugarCRM shows that SugarCRM scores higher in usability for learning curve, setup & support, quality of support, ease of admin. HubSpot Service Hub scores higher in ease of use, meets requirements, but SugarCRM has the best scores overall for system usability.

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