Pega Platform vs. SugarCRM: Which is Best? - TopAdvisor

Pega Platform vs. SugarCRM: Which is Best?

Pega Platform vs. SugarCRM Best Overall: SugarCRM

In our comparison of Pega Platform vs. SugarCRM, SugarCRM is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Pega Platform Quick Info
TA Score:
8.3
Pricing Score:
8.5
Feature Score:
8.0
Usability Score:
7.6
Company Size:All Sizes
Platforms:
SugarCRM Quick Info
TA Score:
8.7
Pricing Score:
8.0
Feature Score:
8.2
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

Pega Platform Pricing
Price Range
Contact Us

* Vendor does not share prices.

SugarCRM Pricing
Sell
$49
per user / per month
Serve
$80
per user / per month
Enterprise
$85
per user / per month
Market
Contact Us

Features

Pega Platform Features
  • Customer Profiling
  • Customer Lifecycle Management
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Attribution
  • Lead Nurturing
  • Voice of the Customer (VOC)
  • Churn Analysis
  • CX Analytics
  • Buyer Intent Analysis
  • Engagement Analytics
  • Conversion Analytics
SugarCRM Features
  • Customer Profiling
  • Customer Lifecycle Management
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Attribution
  • Lead Nurturing
  • Voice of the Customer (VOC)
  • Churn Analysis
  • CX Analytics
  • Buyer Intent Analysis
  • Engagement Analytics
  • Conversion Analytics

Alternatives

Pega Platform Alternatives
SugarCRM Alternatives
8.7
8.5
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Pega Platform vs. SugarCRM: Detailed Comparison

Pega Platform vs. SugarCRM Best Features & Functionality: SugarCRM

Pega Platform vs. SugarCRM both offer a strong set of features and functionality including Customer Management, Lead Management, Campaign Management, Reporting & Analytics, Drag-and-Drop Builders/Designers, Workflow Automation, Supported Channels, Campaign Types, Accounting Features, Customizable Items, Reminders/Alerts, Systems/Administrative, Integration Options, Microsoft 365, Google Workspace, Help Desk Features, Limits, Supported Technologies. In our feature comparison of Pega Platform vs. SugarCRM, SugarCRM offers more of the most popular features and tools than Pega Platform.

Pega Platform vs. SugarCRM Best Pricing: SugarCRM

In our pricing comparison of Pega Platform vs. SugarCRM, SugarCRM's pricing starts at $49/month and is more affordable compared to SugarCRM's starting cost of $49/month.

Pega Platform vs. SugarCRM Best Usability: SugarCRM

Our comparison of Pega Platform vs. SugarCRM shows that SugarCRM scores higher in usability for setup & support. Pega Platform scores higher in ease of use, meets requirements, learning curve, quality of support, ease of admin, but SugarCRM has the best scores overall for system usability.

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