RingEX vs. Zendesk Suite: Which is Best? - TopAdvisor

RingEX vs. Zendesk Suite: Which is Best?

RingEX vs. Zendesk Suite Best Overall: RingEX

In our comparison of RingEX vs. Zendesk Suite, RingEX is the best option with a higher overall TopAdvisor Score. TopAdvisor Score uses a combination of feature and pricing comparison data, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

RingEX Quick Info
TA Score:
9.1
Pricing Score:
8.4
Feature Score:
8.4
Usability Score:
8.3
Company Size:All Sizes
Platforms:
Zendesk Suite Quick Info
TA Score:
8.6
Pricing Score:
7.9
Feature Score:
7.8
Usability Score:
7.9
Company Size:All Sizes
Platforms:

Pricing

RingEX Pricing
Core
$20
per user / per month
Advanced
$25
per user / per month
Ultra
$35
per user / per month
Zendesk Suite Pricing
Suite Team
$49
per user / per month
Suite Growth
$79
per user / per month
Suite Professional
$99
per user / per month
Suite Enterprise
$150
per user / per month
Suite Enterprise Plus
$215
per user / per month

Features

RingEX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Vanity Numbers
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • IP PBX
  • Phone Rentals
  • Customer Profiling
  • Customer Journey Mapping
  • Customer Lifecycle Management
Zendesk Suite Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Vanity Numbers
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • IP PBX
  • Phone Rentals
  • Customer Profiling
  • Customer Journey Mapping
  • Customer Lifecycle Management

Alternatives

RingEX Alternatives
Zendesk Suite Alternatives
8.7
8.5
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RingEX vs. Zendesk Suite: Detailed Comparison

RingEX vs. Zendesk Suite Best Features & Functionality: RingEX

RingEX vs. Zendesk Suite both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Systems/Administrative, Chat/IM Management, Identity and Access Management (IAM), Language & Speech, Conferencing Capabilities, Supported Channels, Enhancements & Personalization, Collaboration Tools, Reminders/Alerts, File Management, Integration Options, Third-Party Integrations, Microsoft 365, Cybersecurity Features, After-Sales Service. In our feature comparison of RingEX vs. Zendesk Suite, RingEX offers more of the most popular features and tools than Zendesk Suite.

RingEX vs. Zendesk Suite Best Pricing: RingEX

In our pricing comparison of RingEX vs. Zendesk Suite, RingEX's pricing starts at $20/month and is more affordable compared to Zendesk Suite's starting cost of $49/month.

RingEX vs. Zendesk Suite Best Usability: RingEX

Our comparison of RingEX vs. Zendesk Suite shows that RingEX scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support. Zendesk Suite scores higher in ease of admin, but RingEX has the best scores overall for system usability.

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