Five9 Pricing

Five9, a leading provider of cloud contact center solutions, offers four pricing plans tailored to meet the diverse needs of businesses.

• The Core plan provides an affordable option with essential features like call routing, IVR, and basic reporting.
• The Premium plan offers advanced capabilities, including an outbound dialer, advanced reporting, and quality management tools.
• The Optimum plan caters to complex business requirements, offering features like omnichannel routing, speech analytics, and workforce management tools.
• The Ultimate plan is the most comprehensive, encompassing the full suite of advanced features, custom development options, and dedicated support.

Five9's pricing plans are structured on a per-agent, per-month basis, with varying levels of support and training included. Customers can choose the plan that aligns with their budget and needs and quickly scale up or down as their business evolves.